Method Valuation is one of the UK's top providers of panel management services, predominantly to the financial services industry. We connect those that require surveying services to those that are able to provide them using market-leading technology.

A key service offered to lender clients is that of Valuation Quality Checking and the role of Valuation Quality Checking Manager is responsible for undertaking a significant proportion of these reviews. This role involves utilising your valuation experience and qualifications to perform valuation quality checks to a high degree of accuracy whilst ensuring that valuation reports are still received on time by our clients.

Your profile

• You'll be a RICS qualified and registered valuer with either and FRICS or MRICS qualification.
• You'll have at least 5 years of post qualification experience.
• You'll have at least 5 years experience of undertaking Redbook valuations for secured lending purposes.
• You'll have knowledge of valuation covering commercial, residential property types. Additional knowledge around trading business valuations would also be preferable.

What you'll do in the role

• Utilise your valuation experience and qualifications to undertake quality checks on valuation reports submitted for our lender clients by our panel of surveyors, ensuring that they meet their requirements.
• Ensure that all lender requirements are met for each report. Where this is not the case, have the knowledge and confidence to reject the report with clear instructions around what the surveyor needs to do to improve the report.
• Ensure that lender's required timescales are not unnecessarily delayed by the quality checking service.
• Communicate effectively with our panel of surveyors to ensure that they fully understand the lenders requirements and how they can be delivered.
• Provide advice to panel members on report improvements and reducing QC failure rates.
• Support the business and our lender clients by assessing valuation related complaints and valuation report reviews.
• Provide valuation expertise to the Operations and Relationship Management Teams in support of case progression along with query and dispute resolution.
• Support Method's Head of Surveying Services with additional client services and requirements.
• Attend relevant team meetings and events and provide input into these.

How we expect you to do it

• Demonstrate alignment with company values at all times.
• Align with and be a beacon for the panel management principle of working with, and not against, the panel of surveyors.
• Take responsibility for learning about the sectors in which we work, our business, competitors and the work that we do to optimise both the quality and outcomes of the work you do.
• Display strong team working and interpersonal skills, with the ability to work effectively with colleagues across the business as required.
• Demonstrate the highest quality of written and verbal communications in all dealings.
• Be both comfortable working as part of a team and be a self-driven individual that's able to manage their own time.
• Take ownership of your workload and of our clients and supplier's problems.
• Support other team members from around the business, taking pleasure in their success.
• Always be supportive, understanding & respectful to others

Key Performance Indicators

• Volume of QC reviews undertaken
• Quality of reviews (as judged through sample checks)
• Client feedback on the quality of the Quality Checking Service
• Colleague feedback