Covid-19 update

Firstly, can we open by saying we hope all our customers are safe and well.

Due to the worsening situation with the Covid-19 virus you are likely to be discussing business continuity plans and evaluating the possible disruption to normal business processes.

With that in mind, we thought we should update you on how Method xi can support your business during this period:

• Method xi is an online, cloud-based valuation management process management tool that uses multiple UK data centres
• Methods community of lenders, valuers, packagers and QC reviewers are able to access Method xi from anywhere they have an internet connection
• Method's automated online processes will continue and are not dependent on staff availability or involvement
• That said, our Customer Service Team remains on hand every day, with contingencies in place to work remotely, as and when required
• Our online approach also means there is no transfer of paper or other physical documentation that may carry the virus in our processes

We are confident that Method users will not face any disruption to its services.

Method will continue to provide service updates as the Covid-19 situation develops, and hope all Lender Clients, their Packagers, and Panel Valuers remain healthy and safe wherever they are working from over the next few weeks.